FAQ
CETAPHIL: About Us
Cetaphil is a line of skincare products specifically designed and clinically proven to help people take care of their sensitive skin and other skin conditions associated with sensitive skin. Cetaphil believes your skin health is what leads to beautiful, glowing skin, and so we develop all of our products with your skin’s health first and foremost in mind.
The thing that sets Cetaphil apart is that we are dedicated to supporting sensitive skin health, and our products are clinically proven to tackle 5 signs of skin sensitivity. Our work is based on science and research, and to make sure that our products truly take care of your skin, we work closely with dermatologists to develop our skincare products. Cetaphil products are suited to even the most sensitive skin, which is why dermatologists have recommended Cetaphil and trusted our brand for over 75 years.
We are also committed to introducing environmentally and socially responsible practices across our business. These focus on four key areas; reducing our environmental impact, ensuring we formulate with cleaner ingredients, supporting communities, and increasing our use of sustainable packaging.
Our products are designed to be gentle and effective even when used on the most sensitive skin. Cetaphil is suitable for a wide range of skin types from very dry to combination or oily, as well as for eczema or acne-prone skin. Cetaphil is gentle and supportive of skin’s natural properties and provides the cleansing, moisturizing, and protection needed for all types of sensitive skin.
We have a wide range of beneficial skincare products to address skin troubles such as redness, excess oil, and dehydrated skin. Our dermatologist-tested and approved skincare regimes are formulated for all skin types, as well as skincare products specifically designed for babies’ skin and hair.
Cetaphil’s products are suitable for sensitive skin because they use science-backed formulas that reinforce the skin’s natural barrier. We also design our sensitive skin care products to have a pH level that respects the skin’s acid-alkaline balance. While using only the highest quality ingredients, many of our formulations are fragrance-free and hypoallergenic, making Cetaphil ideal for daily use, especially on sensitive skin.
Yes, the following examples are just a few of Cetaphil’s paraben-free products:
The most common “drying” alcohols typically found in skin care products are ethyl alcohol and isopropyl (or rubbing alcohol).
The alcohols contained in Cetaphil’s products, however, benefit from larger molecules. This means that the alcohol ingredients we use - products such as cetyl alcohol and stearyl alcohol - tend to trap water, so they are moisturizing rather than irritating or drying to the skin. Using these ingredients is one of many reasons why Cetaphil has such gentle products.
Although the ingredients in our Cetaphil skincare range are not recognized gluten sources; we do not test for trace amounts of gluten that may be present in the ingredients or as a result of the manufacturing process. Additionally, ingredient suppliers may change. If you are a celiac disease patient, you may want to consult your healthcare provider before using Cetaphil.
Cetaphil skincare products are developed with your skin’s health first and foremost in mind. As a responsible corporate citizen, animal welfare is also a key priority for the company. For this reason, Galderma does not test Cetaphil products or ingredients used in Cetaphil on animals at any stage of our product innovation, development, or manufacturing processes. Galderma has been utilizing industry-recognized, non-animal testing methodologies on its Cetaphil brand even before regulations prohibiting animal testing on cosmetics came into force in various countries.
These efforts are part of our commitment to ensuring the safety of our products, the wellbeing of our consumers, and our contribution to society at large.
Nevertheless, some health authorities may conduct animal testing for certain cosmetic products prior to approval for sale on the market, as is still the case in China.
Galderma is deeply committed to promoting alternatives to animal testing on cosmetics and has partnered with IIVS (Institute for In Vitro Sciences), a non-profit research and testing laboratory, to help drive alternatives to animal testing for cosmetic products globally.
The IIVS has an active program in China, which aims to promote the use and regulatory acceptance of non-animal testing methods for assessing the safety of cosmetics. Through this collaborative approach with Chinese regulators and industry bodies, we hope to contribute to eliminating the use of animal testing in the cosmetics industry worldwide.
GENTLE SKIN CLEANSER
Cetaphil Gentle Skin Cleanser is so gentle that if you choose, you can apply it to your skin and then simply wipe it off with a cotton pad—it’s even more gentle to your skin than water! However, many of our users prefer rinsing off Cetaphil Gentle Skin Cleanser with water like more traditional cleansers. That’s perfectly fine, too.
No, Cetaphil Gentle Skin Cleanser is not a liquid soap, and it doesn’t foam like bar soaps or liquid soaps. However, even without the soap suds, Cetaphil does a great job cleansing your skin of excess oil, dirt and makeup, with a clinically-proven formula that is both gentle and effective.
Yes, you definitely can! A daily skin-care routine is important for maintaining skin health, particularly for those with sensitive skin. And our formula is gentle enough for daily cleansing, morning and night.
Yes, Cetaphil is suited to all skin types, and effectively removes excess oil, dirt and makeup. If you have especially oily skin, you can also try Cetaphil Gentle Foaming Cleanser —it does a great job of mattifying skin without irritation.
Cetaphil Gentle Skin Cleanser is designed to be gentle enough for daily facial cleansing, but can also be used in the shower as a gentle and effective body cleanser.
Yes, while Cetaphil Gentle Skin Cleanser has a clinically-proven gentle formula, it is effective at removing excess oil, dirt and makeup. For removal of waterproof makeup or long-wear makeup try Cetaphil Gentle Makeup Removing Liquid or Cetaphil Gentle Makeup Removing Wips.
Parabens are the most widely used preservatives in cosmetic products. The FDA and other health authority bodies worldwide assess that at present, there is no safety reason for consumers to be concerned about the use of cosmetics containing parabens.
CETAPHIL DERMACONTROL
Apart from having a higher SPF, Cetaphil DERMACONTROL offers advanced technology specific for the needs of oily, combination and shine prone skin.
- Oleosome technology achieves a higher SPF sun protection factor with lower concentrations and/or fewer sunscreen agents, which reduces the potential for irritation.
- Allantoin, Zinc gluconate, glycyrrhetinic acid, are included in the formulation to help soothe the skin, that may occur from using an SPF product.
- Micropearl technology absorbs surface oil, helps reduce shine and gives skin a matte finish. Oil-absorbing ingredients provide the skin with a long-lasting matte appearance.
While Cetaphil Daily Facial Moisturizer SPF 15 remains an ideal daily moisturizer for people with normal skin, oily skin types will receive additional benefits from the use of Cetaphil DERMACONTROL Moisturizer SPF 30.
BUYING CETAPHIL
Yes, Cetaphil RESTORADERM is clinically proven to be safe for use on infant and toddler skin (from 3 months of age).
Cetaphil RESTORADERM lotion is great for dry, itchy skin because of its scientifically-based ingredients. RESTORADERM products contain emollient-rich formulations and innovative technologies that attract water to the skin while also nourishing and protecting the skin’s natural moisture barrier.
- Specially formulated with colloidal oatmeal, ceramide, and Filaggrin technology™ to support in hydrating and soothing skin.
You can purchase Cetaphil products in the skincare aisle of your favorite retailers nationwide. For a more complete list of places where you can find Cetaphil, click on our Where to Buy Page.