FAQ

CETAPHIL

Yes, all products are paraben-free.

Alcohols can be skin irritants, but only the “drying” alcohols (the most common ones are ethyl alcohol and isopropyl or rubbing alcohol). Cetaphil ingredients don't include these irritating or drying alcohols. The alcohols in Cetaphil are much larger molecules than the typical “drying” alcohols. Thus, the ingredients we use, such as cetyl alcohol and stearyl alcohol, tend to trap water and are moisturising – not drying. These ingredients are part of the reason why Cetaphil is such a gentle cleanser.

Ingredients in our Cetaphil products are not recognized gluten sources; however, Galderma does not test for trace amounts of gluten that may be present in the ingredients or as a result of the manufacturing process. Additionally, ingredient suppliers may change. If you are a celiac disease patient, you may want to consult your healthcare provider before using Cetaphil.

Cetaphil products are designed to be gentle and effective on even the most sensitive skin. This means that whether you have generally normal skin, or have a skin condition such as acne, rosacea or eczema, Cetaphil respects your skin and can provide the cleansing, moisturising and protection that your skin needs.


We have a wide range of items available, including products made specifically for babies’ skin and hair, as well as skin care items designed with dermatologists to help take care of redness, acne and dryness-prone skin.

Cetaphil is a line of skincare products specifically designed and clinically proven to help people take care of their sensitive skin. Cetaphil believes your skin health is what leads to beautiful, glowing skin, and so we develop all of our products with your skin’s health first and foremost in mind.

The Cetaphil team is dedicated to skin health, not superficial fixes. Our work is based in science and research, and to make sure that our products truly take care of your skin, we work closely with dermatologists to develop our cleansers, moisturisers, baby products and sun care solutions. Cetaphil products are suited to even the most sensitive skin, which is why dermatologists have been recommending us for over 70 years.

Across its different products, Cetaphil uses formulas that reinforce the skin’s natural protective barrier. We also design our products to have a pH level that respects the skin’s acid-alkaline balance. We make sure to only use high quality ingredients, and in addition, many of our formulations are fragrance-free and hypoallergenic, making Cetaphil ideal for daily use even on sensitive skin.

No, Cetaphil does not test any of its products on animals.

CETAPHIL GENTLE SKIN CLEANSER

Cetaphil Gentle Skin Cleanser is so gentle that if you choose, you can apply it to your skin and then simply wipe it off with a cotton pad—it’s even more gentle to your skin than water! However, many of our users prefer rinsing off Cetaphil Gentle Skin Cleanser with water like more traditional cleansers. That’s perfectly fine, too.

No, Cetaphil Gentle Skin Cleanser is not a liquid soap, and it doesn’t foam like bar soaps or liquid soaps. However, even without the soap suds, Cetaphil does a great job cleansing your skin of excess oil, dirt and makeup, with a clinically-proven formula that is both gentle and effective.

Yes, you definitely can! A daily skin-care routine is important for maintaining skin health, particularly for those with sensitive skin. And our formula is gentle enough for daily cleansing, morning and night.

Yes, Cetaphil is suited to all skin types, and effectively removes excess oil, dirt and makeup. If you have especially oily skin, you can also try Cetaphil Oily Skin Cleanser —it does a great job of mattifying skin without irritation.


Cetaphil Gentle Skin Cleanser is designed to be gentle enough for daily facial cleansing, but can also be used in the shower as a gentle and effective body cleanser.

Yes, while Cetaphil Gentle Skin Cleanser has a clinically-proven gentle formula, it is effective at removing excess oil, dirt and makeup.

BUYING CETAPHIL

Yes, Cetaphil RESTORADERM is clinically proven to be safe for use on infant and toddler skin from 3 months of age.

Emollient-rich formulations and innovative technologies attract water to the skin, while nourishing and protecting the skin’s natural moisture barrier.

  • Miracare technology produces a soap-free liquid cleanser that encapsulates high levels of moisturising oils to cleanse and hydrate dry skin.
  • Patented ceramide technology helps replenish the skin’s natural oils to improve its ability to retain moisture.


You can find Cetaphil products in the skin care aisle of your favorite retailers, such as Apollo Pharmacy, Wellness Pharmacy or your nearest Chemist Shop. You can also find us online at Nykaa, Amazon, Flipkart & Firstcry, etc. For a more complete list of places where you can find Cetaphil, click on our Where to Buy Page. 

When you click on the Buy Now button on one of our product pages, a pop-up will appear on your screen showing you product listings across different online retailers. When you click on any of these listings, you will leave the Cetaphil website and be redirected to one of these partner sites where you can then complete your purchase. Please be sure to read these websites’ terms and conditions.