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FAQs around Cetaphil Ingredients and More


Are there Cetaphil products that are paraben-free?

Yes, here is the list of Cetaphil products that do not contain Parabens:

    Moisturising Lotion

    DAM Daily Advance Ultra Hydrating lotion

    ALL Cetaphil Baby Products

How are the alcohols contained in Cetaphil products different from those found in other products that tend to irritate the skin?

Alcohols can be skin irritants, but only the “drying” alcohols (the most common ones are ethyl alcohol and isopropyl or rubbing alcohol). Cetaphil ingredients don't include these irritating or drying alcohols. The alcohols in Cetaphil are much larger molecules than the typical “drying” alcohols. Thus, the ingredients we use, such as cetyl alcohol and stearyl alcohol, tend to trap water and are moisturising – not drying. These ingredients are part of the reason why Cetaphil is such a gentle cleanser. 

Are your products gluten-free?

Ingredients in our Cetaphil products are not recognized gluten sources; however, Galderma does not test for trace amounts of gluten that may be present in the ingredients or as a result of the manufacturing process. Additionally, ingredient suppliers may change. If you are a celiac disease patient, you may want to consult your healthcare provider before using Cetaphil.

Who can use Cetaphil?

Cetaphil products are designed to be gentle and effective on even the most sensitive skin. This means that whether you have generally normal skin, or have a skin condition such as acne, rosacea or eczema, Cetaphil respects your skin and can provide the cleansing, moisturising and protection that your skin needs.

We have a wide range of items available, including products made specifically for babies’ skin and hair, as well as skin care items designed with dermatologists to help take care of redness, acne and dryness-prone skin.

What is Cetaphil?

Cetaphil is a line of skincare products specifically designed and clinically proven to help people take care of their sensitive skin. Cetaphil believes your skin health is what leads to beautiful, glowing skin, and so we develop all of our products with your skin’s health first and foremost in mind.

What Makes Cetaphil Different?

The Cetaphil team is dedicated to skin health, not superficial fixes. Our work is based in science and research, and to make sure that our products truly take care of your skin, we work closely with dermatologists to develop our cleansers, moisturisers, baby products and sun care solutions. Cetaphil products are suited to even the most sensitive skin, which is why dermatologists have been recommending us for over 70 years.

Why are Cetaphil products suited to sensitive skin?

Across its different products, Cetaphil uses formulas that reinforce the skin’s natural protective barrier. We also design our products to have a pH level that respects the skin’s acid-alkaline balance. We make sure to only use high quality ingredients, and in addition, many of our formulations are fragrance-free and hypoallergenic, making Cetaphil ideal for daily use even on sensitive skin.

Does Cetaphil test on animals?

No, Cetaphil does not test any of its products on animals.


How to use Cetaphil Gentle Skin Cleanser? I read that you don’t have to wash it off—is this true?

Cetaphil Gentle Skin Cleanser is so gentle that if you choose, you can apply it to your skin and then simply wipe it off with a cotton pad—it’s even more gentle to your skin than water! However, many of our users prefer rinsing off Cetaphil Gentle Skin Cleanser with water like more traditional cleansers. That’s perfectly fine, too.

Is Cetaphil Gentle Skin Cleanser a liquid soap? Does it produce foam?

No, Cetaphil Gentle Skin Cleanser is not a liquid soap, and it doesn’t foam like bar soaps or liquid soaps. However, even without the soap suds, Cetaphil does a great job cleansing your skin of excess oil, dirt and makeup, with a clinically-proven formula that is both gentle and effective.

Can I use Cetaphil Gentle Skin Cleanser every day?

Yes, you definitely can! A daily skin-care routine is important for maintaining skin health, particularly for those with sensitive skin. And our formula is gentle enough for daily cleansing, morning and night.

I have oily skin. Can I use Cetaphil Gentle Skin Cleanser?

Yes, Cetaphil is suited to all skin types, and effectively removes excess oil, dirt and makeup. If you have especially oily skin, you can also try Cetaphil Oily Skin Cleanser —it does a great job of mattifying skin without irritation.

Is Cetaphil Gentle Skin Cleanser a facial wash or a body wash?

Cetaphil Gentle Skin Cleanser is designed to be gentle enough for daily facial cleansing, but can also be used in the shower as a gentle and effective body cleanser.

Does Cetaphil Gentle Skin Cleanser effectively remove makeup?

Yes, while Cetaphil Gentle Skin Cleanser has a clinically-proven gentle formula, it is effective at removing excess oil, dirt and makeup.


Is Cetaphil RESTORADERM safe for infant skin?

Yes, Cetaphil RESTORADERM is clinically proven to be safe for use on infant and toddler skin from 3 months of age.

What makes RESTORADERM Lotion particularly good for dry, itchy skin

Emollient-rich formulations and innovative technologies attract water to the skin, while nourishing and protecting the skin’s natural moisture barrier.

  • Miracare technology produces a soap-free liquid cleanser that encapsulates high levels of moisturising oils to cleanse and hydrate dry skin.
  • Patented ceramide technology helps replenish the skin’s natural oils to improve its ability to retain moisture.
Where can I buy Cetaphil?

You can find Cetaphil products in the skin care aisle of your favorite retailers, such as Apollo Pharmacy, Wellness Pharmacy or your nearest Chemist Shop. You can also find us online at Nykaa, Amazon, Flipkart & Firstcry, etc. For a more complete list of places where you can find Cetaphil, click on our Where to Buy Page


I noticed a Buy Now button on your website. How does this work?

When you click on the Buy Now button on one of our product pages, a pop-up will appear on your screen showing you product listings across different online retailers. When you click on any of these listings, you will leave the Cetaphil website and be redirected to one of these partner sites where you can then complete your purchase. Please be sure to read these websites’ terms and conditions.

FAQs around Cetaphil Ingredients and More